Your Satisfaction Guarantee at Organic Station
Our primary goal is your satisfaction with our natural products. If you encounter any issue with your order, we are here to help according to the following policy:
When can I return or exchange a product?
You have a window of 3 days from the date you received your order to contact us regarding a return or exchange.
What situations are permitted?
- Damaged or Incorrect Product Received: We sincerely apologize for that! We will cover all shipping costs and will immediately replace the product or issue a full refund.
- Change of Mind: If you change your mind and the product is still sealed and in its original condition, you may return it (excluding fresh and perishable foods), and you will only be responsible for the shipping fees.
How do I get my refund?
Once the product reaches us and its condition is verified, we will initiate the refund back to the same card or payment method you used within 7–10 business days.
We are always at your service:
For any inquiries or to submit a return request, please do not hesitate to contact us:
